

If you want to create swimlane type flowchart, then you can use our tool Zen Flowchart.OmniGraffle is a powerful diagramming and graphic design software suitable for everything from wireframes, electrical systems and prototypes to family trees, mind-mapping and maps of software classes. Swimlane flowchart makes it easy to monitor performance and identify issues that may arise due to lack of communication or handoffs between team members. The swimlane flowchart is so named because it divides the process into areas representing different lanes, and the flow of information between steps is represented by arrows drawn on the lanes. It divides the process into sections to show which steps are done by different people or departments and what information flows between them. ConclusionĪ swimlane flowchart is a graphical representation of the steps in a process. Therefore, once you finish your chart, take time to review it and find out if any processes are taking too long or any shortcomings are still left. Reviewing is always necessary to open up a path for greater efficiency. You need to know the difference between a process and a sub-process to place them in the right lanes. Finally, connect all the shapes with arrows to complete the tool. When you reach a decision, put it in a rhombus. A chart starts and ends with ovals, used as terminal boxes. To carry out the second step quickly and properly, you need to get familiar with the standard symbols and elements used in this tool. Tips On Making A Swimlane Diagram - Learn The Standard Symbols And Elements This is the part where you get to enjoy all the benefits of this amazing tool: better communication, clearer job-sharing, revealing bottlenecks, and efficiencies. Use The DiagramĪfter all the information used passes the confirmation test, you can finally put the diagram to use. Confirm your flowchart with the people involved and make adjustments if necessary. Use a flowchart maker like Zen Flowchart to make swimlane flowcharts more easily. This is the step where you list all the actors (members, employees, departments) involved in the business. Besides, detailed pieces of the process also help divide information into groups of the diagram clearer and easier. Break Downīreaking down your plan will give you a deeper understanding of it. In the case of making a diagram, this will let you know the purpose of the diagram and guide you in the right direction.
Omnigraffle swimlanes how to#
How To Create A Swimlane Flowchart? Preparation - Know Your Goalĭefining your expectations and knowing what you aim for is essential no matter what you do. If the survey and customer feedback are positive, the lead will get back to the latter party for a renewed contract or product upsell. Then, a connection is formed between the marketers and the sales representatives. At that point, the responsibility shifts to the customer service department. The lead becomes a customer when a deal is reached. Here, the lead will be nurtured, assessed, and then passed to a salesperson if it is qualified.


The marketing department will label the first lane as it starts off the lead. Handling a lead is a prime example of applying this tool in the sales workflow process. Since every lane is labeled with the actor of that step, any process with more than one party is ideal for representing a flowchart of swimlane. The symbols and short, clear terms will help you get across your message faster and easier than normal narrative information, improving the communication among the team. Swimlanes is a diagram, which means it visualizes the process steps you want to share with everyone. In short, another advantage of this tool is improving the process itself. Moreover, the connection between the lanes reveals inefficiencies and capacity constraints so you can get rid of them. You can also find unnecessary details of your plan and perfect it when observing and comparing different lanes. That way, the teamwork will be smoother and more in sync. Swimlanes’ AdvantagesĪ swimlane diagram can benefit your work in different ways, making it a capable assistant to your business.īy delineating who does what in the sub-processes of the business, the diagram lets the members of the department know what the others are doing.

There are arrows between the lanes to show the connection of the steps. The labels of the lanes are the member or the workgroup department who is in charge of that step. Once the chart outline is done, put the steps in the suitable lanes.
